Services

Privacy

Effective Date: 1/1/2025

Last Updated: 5/1/2025

This Privacy Policy outlines how Flyddy Inc ("we", "our", or "us") collects, uses, stores, protects, shares, and deletes personal data in compliance with Amazon’s Data Protection Policies and applicable privacy laws.

1. Data Collection

We collect the following types of data:

User-provided data: Information you voluntarily provide, such as name, email, and contact details.

Device and usage data: Information related to your use of our service, such as device type, operating system, IP address, usage logs, and interaction patterns.

Third-party data: Data collected through Amazon services (e.g., Alexa skills, AWS, Amazon Marketplace), only as authorized by Amazon and permitted by the user.

We only collect data that is necessary for providing and improving our services.

2. Data Use

We use collected data to:

Deliver, operate, and improve our services.

Respond to user inquiries and provide customer support.

Ensure security, fraud prevention, and legal compliance.

Analyze usage to enhance user experience and performance.

Comply with our obligations under Amazon's policies and applicable law.

We do not use personal data for advertising or marketing purposes unless explicitly authorized by the user.

3. Data Storage

Data is stored securely on AWS servers, encrypted databases.

We implement industry-standard encryption and access controls.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Data Protection

To protect user data, we implement:

Encryption in transit and at rest (e.g., HTTPS, AES-256).

Access control and authentication protocols.

Regular audits and vulnerability assessments.

Compliance with Amazon's Security and Data Protection Guidelines.

5. Data Sharing

We do not sell or rent personal data. We may share data only in the following circumstances:

With Amazon, as required for service functionality (e.g., Alexa skill data).

With trusted third-party service providers under strict confidentiality agreements and solely for the purposes listed above.

To comply with legal obligations or enforce our rights.

All third parties must adhere to Amazon's Data Protection Policies and maintain appropriate security measures.

6. Data Deletion

Users can request data deletion at any time by contacting us at info@flyddy.com. We will:

Confirm identity before processing deletion requests.

Delete data from our systems and confirm completion within 30 days.

Also ensure deletion from any third-party systems where applicable.

We also follow automatic data deletion procedures as required by Amazon (e.g., no retention of voice recordings, data deletion upon skill deactivation).

7. User Rights

Users have the right to:

Access their personal data.

Request corrections or deletion.

Withdraw consent (where applicable).

File complaints with a data protection authority.

Please contact us at info@flyddy.com for any such requests.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Material changes will be communicated via email or our service.

9. Contact

If you have any questions or concerns regarding this policy or our data practices, please contact:

Flyddy Inc

Email: info@flyddy.com

Address: 2077 Gold St, P.O. BOX 215 Alviso, CA 95002-3501

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